GET RELIEF ANY WHERE: Make sure you’re ready in your moment of need—easily store the ice pack at the gym, home or office for immediate when you need it most. Fits into a purse, briefcase or bag with room to spare! This is a considerate gift for Christmas！
3 SIZES FOR DIFFERENT NEEDS: Whether your and are big or small, the reusable ice pack has a size for everyone. the 6”, 9” and 11” sizes will provide in all manner
The 39 inch strap is suitable to aid discomfort at shoulders, backs, stomachs etc.
The 25 inch velcro wrap makes it easy to secure to arms, elbows, ankles, legs etc.
We accept returns within 14 days of delivery under the following conditions:
The item must be unused, unworn, and in its original packaging
Proof of purchase (order number or receipt) is required
Returns must be approved by our support team before sending the item back
⚠️ Please note: Because our products are shipped directly from our international fulfillment partners, customers are responsible for return shipping costs, unless the item is damaged or incorrect.
❌ Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
Personal care & beauty products (e.g. soap bars, shampoo bars, oils)
Items marked as Final Sale
Used or damaged items not caused by us
💸 Refunds
Once we receive and inspect your returned item:
You’ll be notified via email
Approved refunds will be processed to your original payment method
Refunds may take 5–10 business days to appear, depending on your bank or payment provider
🚫 Shipping fees are non-refundable, except in cases of damaged or incorrect items.
📦 Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with:
Your order number
Clear photos or videos of the issue
We will arrange a replacement or full refund at no extra cost.
⏳ Late or Missing Refunds
If you haven’t received your refund:
Check your bank or PayPal account
Contact your payment provider
If still unresolved, email us and we’ll help right away
GET RELIEF ANY WHERE: Make sure you’re ready in your moment of need—easily store the ice pack at the gym, home or office for immediate when you need it most. Fits into a purse, briefcase or bag with room to spare! This is a considerate gift for Christmas！
3 SIZES FOR DIFFERENT NEEDS: Whether your and are big or small, the reusable ice pack has a size for everyone. the 6”, 9” and 11” sizes will provide in all manner
The 39 inch strap is suitable to aid discomfort at shoulders, backs, stomachs etc.
The 25 inch velcro wrap makes it easy to secure to arms, elbows, ankles, legs etc.
Why Do You Need Ohuhu Ice Packs?
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![EcoWarra HLSBD-11in Ice Bag[6", 9" &11" ] Hot and Cold Reusable Ice Bag, Elastic Breathable Support Wrap，(for Hot Therapy is 50-60℃)](http://ecowarra.com/cdn/shop/files/ecowarra-hlsbd-11in-ice-bag-6-9-11-hot-and-cold-reusable-ice-bag-elastic-breathable-support-wrap-for-hot-therapy-is-50-60-1219616529.webp?v=1770407832)
