Refund & Return Policy
Refund & Return Policy – EcoWarra
We want you to love your purchase.
If you’re not satisfied, please review the following policy:
🕓 Returns Window:
You may request a return within 14 days of receiving your order.
✅ Eligible Items:
To qualify for a return, your item must be unused, in original packaging, and in the same condition as received.
🚫 Non-Returnable Items:
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Personal care products (e.g., toothbrushes, soaps, skincare)
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Sale or clearance items
🔁 Exchange or Refund Process:
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Contact us at support@ecowarra.com with your order number and reason for return.
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We’ll send return instructions and the supplier’s return address.
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Once received and inspected, your refund will be processed to your original payment method.
Return shipping costs are the customer’s responsibility unless the item is faulty or incorrect.